In
this section you will find answers and instructions
for common questions. If you do not find what you are
looking for on this page, please contact support.
Here are some common questions. Click on the related question and you will be taken to the answer.
How do I create an account?
How can I subscribe to your vpn service once I have an account?
How can I unsubscribe/cancel my subscription?
How do I connect to the MyOpenGatway.com vpn service?
How can I recover a forgotten or lost password?
Where can I find your Terms and Conditions?
I still have a question, how do I contact Support?
How can I subscribe to your vpn service once I have an account?
Once you have set up your account you will go to the
Buy section of your account. You can also click the
Buy link on the left hand menu. Choose from this list
of available subscriptions the service that best suits
your needs.
Next, click on the PayPal link on the right hand side
of your choice. You will be redirected directly to the
PayPal site. Enter your PayPal account information and
complete your payment. You will automatically be
redirected back you you account page on our site.
You will need to create a PayPal account if you do not
already have one. You can do this at www.paypal.com.
Our system will automatically be updated with your
subscription and you will be able to start using our
service immediately.
How can I unsubscribe/cancel my subscription?
Login to your account. You will automatically be
directed to the Buy section of your account. If you
have an active subscription, the details of this
subscription will be shown along with a Cancel button
on the right hand side.
Click on the Cancel button which will take you to the
PayPal website. Login to PayPal using your PayPal
credentials. Once logged in find the subscription
creation transaction in your transaction history for
the subscription to our service. Click on Details. The
details of the subscription will be displayed and at
the bottom of the page is a Cancel Subscription
Button. Click it and follow the instructions.
Your subscription will be cancelled immediately. As we
do not offer refunds your ability to use our service
will continue until the end of the current period for
which you are fully paid up.
How do I connect to the MyOpenGatway.com vpn service?
To connect to the MyOpenGateway.com vpn service
choose your operating system below and follow the
instructions provided.
Vista
Windows XP/2000
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